Vectaire

Ventilation specialist

Our Privacy Policy

Our Privacy Policy

At Vectaire Ltd, we take your privacy seriously and will only use your personal information to administer your account and provide the services that you have requested from us. We usually only contact customers who have requested our services, and we retain this contact information. These requests and orders can be received by email, telephone, in writing or in person at exhibitions etc.

We also retain the contact information from all previous sales. None of our customer contact or order information is shared with any other person or business unless this is a legal requirement such as a court order please see our “legal disclaimer” below.

On this page, in line with the General Data Protection Regulation (GDPR), you have the option of unsubscribing from our services, using the form below and we will then not send you any further marketing emails. Order and transactional emails are exempt and will still be sent for existing and new customers.

Manage your data

The Information We Collect

This notice applies to all information collected on the www.vectaire.co.uk website, or submitted to Vectaire Ltd at any time through any of our services on the website or any other communication channels.

Personally Identifiable Information – When visiting Vectaire website and signing-up for/or using a Vectaire Ltd service, you may choose to supply Vectaire Ltd with information that identifies you personally. This information may include your name and contact information, as well as other demographic or company information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your internet browser’s “help” file. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once, should a password be required on our website.

Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but you will be asked to enter your username and password again every time you close your browser or your session times out.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files on our secure website hosting server. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to prevent and block abusers from using our services (such as members who violate our terms of service).

We use a third-party tracking service that uses cookies and log files to track non-personally identifiable information about visitors to our site in the aggregate of usage and volume statistics to determine how our users navigate through our website and to know how many are using our services demographically.

The Way We Use Information

We use the information you provide about yourself or others to complete a service for which it is intended. This may include administering a service such as registration, email, etc. or contacting you if you have indicated your permission to do so by agreeing to accept further notification and service announcements from us. You can choose to opt-out of receiving any further notification by completing the form above. We do not share this information with outside parties without your permission.

>Communications From The Site

When we receive emails, we use the return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to Vectaire Ltd you can indicate your preference if you would like to be contacted to receive information and updates about our services by opting in on the form above in the Your Data section. Information you submit to us will be used for this purpose unless you alert us to your preference otherwise. You will receive a confirmation email from us when placing any order for a service on our site.

Personally Identifiable Information

Vectaire Ltd does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes except with your consent as described in this privacy policy.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described within this privacy policy without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us and requesting it. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Security

The security of your personal information is very important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can email us at info@vectaire.co.uk

Changes In This Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, on this page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by email.


Vectaire Ltd, Lincoln Road, Cressex Business Park, High Wycombe, Bucks, HP12 3RH

Tel: +44(0)1494 522333. Fax: +44(0)1494 522337. http://vectaire.co.uk, e-mail: sales@vectaire.co.uk